1. What is Alba Plastic, and when was it established?
Answer: Alba Plastic is a leading supplier of plastic packaging products established in 1993.

2. What types of plastic packaging products does Alba Plastic offer?
Answer: Alba Plastic offers a wide range of products, including seal bags, plastic covers, sufra (table cover), tapes, bubble wrap, shopping bags, custom-made plastic shopping bags, plastic utensils, ropes, sheets, trampoline sheets, garbage bags, wrapping rolls, packaging plastic belts, and stationery items.

3. Are the plastic products offered by Alba Plastic suitable for both B2B and D2C customers?
Answer: Yes, Alba Plastic caters to both B2B and D2C customers, but currently, we are focusing on serving B2B customers through our website.

4. How can I place an order for plastic packaging products on the website?
Answer: You can easily place an order on our website by selecting the desired products, adding them to your cart, and proceeding to the checkout process.

5. Does Alba Plastic offer customization options for plastic shopping bags and packaging products?
Answer: Yes, Alba Plastic provides custom printing services for plastic shopping bags and packaging products, allowing you to enhance your brand's visibility.

6. What are the available sizes and designs for plastic shopping bags?
Answer: We offer a variety of sizes and designs for plastic shopping bags to suit your specific requirements. You can explore the options on our website.

7. Can I request a sample of a specific plastic product before making a bulk order?
Answer: Yes, you can request a sample of a particular product before placing a bulk order to ensure it meets your expectations.

8. What are the payment methods accepted on the website?
Answer: We accept various payment methods, including credit/debit cards and other online payment options for your convenience.

9. How long does it typically take for an order to be processed and delivered?
Answer: Order processing time may vary based on the products and quantity ordered. For delivery, the estimated time will be provided during the checkout process.

10. Can I track the status of my order once it has been shipped?
Answer: Yes, you will receive a tracking number after your order has been shipped, allowing you to monitor its delivery status.

11. Are there any volume discounts available for large-scale orders?
Answer: Yes, we offer volume discounts for large-scale orders. Please get in touch with our customer support team to discuss your requirements.

12. Can I return or exchange products if I am not satisfied with my purchase?
Answer: We have a return and exchange policy in place. If you are not satisfied with your purchase, please refer to our return policy on the website.

13. Does Alba Plastic offer biodegradable or compostable plastic packaging options?
Answer: Yes, we offer environmentally friendly packaging options, including biodegradable and compostable plastic products.

14. What measures does Alba Plastic take to ensure the privacy and security of customer information during online transactions?
Answer: We prioritize the privacy and security of customer information and implement robust encryption and data protection measures to ensure a secure online transaction process.